Teleport Expansion Project, Part V

Maneuvering platform into positionOur teleport expansion project has hit a major milestone, as we have erected our new 8.1m uplink antenna (Antenna 4). This new antenna has significantly higher gain than our existing 6.3m antennas, and will add additional reliability and redundancy to our expanding satellite Internet teleport infrastructure.

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Update on iDX upgrade, iDirect software bug

As you are aware, we have been engaged with iDirect over the last several months on a project to upgrade one of our primary network operating systems from iDS 7.0.7 to iDX 2.1.3.

About a month ago, we were able to identify a bug in iDirect’s remote side software that prevents Infinity remotes from acquiring Rx Lock on outbound carriers with certain frequency/symbol rate combinations.

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Teleport Expansion Project, Part IV

Our teleport expansion project continues to move steadily forward.  I was at a trade show for a couple of days, and returned to find significant progress continued in my absence.

Galaxy 4000 UPS

Our newest UPS System is a Galaxy 4000 made by MGE (same parent company that makes the APC home units you might be familiar with).

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Teleport Expansion Update, Part III

Big things have been happening here over the past week. A lot of the highly visible parts of this project are coming together. We have taken delivery of the majority of the components of the new antenna, and assembly is underway.

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Update on iDX Upgrade, iDirect Software Bug

Good Afternoon,

As you are aware, we have been engaged with iDirect over the last several months on a project to upgrade one of our primary network operating systems from iDS 7.0.7 to iDX 2.1.3.

Most recently, in preparation for the upgrade, we moved all customer traffic from the primary carrier location to a transitional network designed to allow all customers to continue to operate while the upgrade was performed.

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Teleport Expansion Project, Phase 2

Our 2011 Teleport expansion project continues to progress steadily.  It’s very satisfying for everyone involved to see this come together.  Planning for this project began over a year ago, and we have been actively working on this for several months.  Things are happening quickly now, as the final pieces slip into place.

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Upgrade to the G-28, 7.0.7 .2 network:
September 9-18th

Good Afternoon, Everyone,

You are receiving this email because you are a current customer with service on our G28 .2 network.

We are pleased to announce that our long anticipated upgrade to the .2 network will begin this Friday afternoon, September 9th at 5pm. For a complete review of the purpose of this upgrade and its status to date, please see the blog post: Update on iDX Upgrade — Aug 27 Maintenance

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Update on iDX Upgrade — Aug 27 Maintenance

Purpose of the Upgrade

We will be upgrading one of our two G28 networks to operate on the iDX firmware 2.1.3. Internally, we refer to the network being upgraded as the .2 network. This change is being implemented to allow us to increase satellite capacity on that network.  Read the rest of this entry »


Teleport Expansion Project, Phase 1

Our 2011 Teleport expansion is well underway.  Satellite Internet, teleport, redundantWith all the wet weather we had this spring, we got off to a bit of a slow start.  However, we are back on track, and making good progress.

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Arm in Arm, We Will Survive

People of Alabama, loved ones and survivors of the April 27, 2011, EF-4 tornado that tore a hole in the heart of America, know that our prayers and fellowship are with you.

The meteorologic epicenter of the terror that spread hundreds of tornadic events throughout the region is ever more grevious because there’s little we can do to prevent such loss.  We can’t realistically build enough concrete buildings in enough places to give everyone a fighting chance to ride out such horrific events.

We can just be there, arm in arm, with you.

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