Update on iDX upgrade, iDirect software bug
As you are aware, we have been engaged with iDirect over the last several months on a project to upgrade one of our primary network operating systems from iDS 7.0.7 to iDX 2.1.3.
About a month ago, we were able to identify a bug in iDirect’s remote side software that prevents Infinity remotes from acquiring Rx Lock on outbound carriers with certain frequency/symbol rate combinations.