Akron, Ohio – May 24, 2010 For the third year running, Skycasters is among middle-market businesses awarded with the prestigious 2010 Crain’s Leading EDGE Award. Kirk Neiswander, President of The Entrepreneurs EDGE, said, “In arguably one of the worst economic downturns experienced in a lifetime, middle-market companies may very well be the antidote for an ailing Northeast Ohio regional economy.”
What’s Skycasters secret to its success? Figuring out how to comply with customer wishes.
Skycasters’ innovation philosophy means if they can’t immediately say “yes” to a customer’s inquiry, they look for a way to create what that customer needs.
“That’s the way we developed our mobile satellite trailer, serving on-the-go customers from the oil patch to the disaster site, as well as the battlefield,” says Gordon Landefeld, marketing analyst at the Akron-based provider of broadband satellite Internet access, satellite VPNs, mobile satellite Internet and corporate data services.
Landefeld says the industry is both complex and competitive, so being innovative is how Skycasters can reap the biggest rewards – the smaller the delta companies can create between what they promise and what they deliver is where the highest profits are found.
“Business customers want to get what they’re promised,” Landefeld says. “And when they get it, they reward you with more business.”
It’s this attitude of giving the customer exactly what they want that Crain’s Leading EDGE Award winners like Skycasters exemplify.
Skycasters is a leader in broadband satellite Internet solutions for businesses and first responders that need help from above when terrestrial land lines are either not available, or disabled. Everything in Skycasters’ infrastructure, including teleports, hubs, and the network operating center, is business-grade and company-owned. Even the equipment at your location is business-grade, and designed to meet the unique challenges of your industry, no matter how rugged the conditions. Skycasters’ 24/7 tech support and customer service in-house experts can resolve any issue that may arise.
Call Skycasters at 800-268-8653, or visit us on the web at www.skycasters.com.
SOURCE Skycasters, LLC.
CONTACT: Media, Michael P. Kister, President, +1-330-785-2100,
or Gordon H. Landefeld, Marketing, +1-330-785-2100,
both of Skycasters, LLC.
Web site: http://www.skycasters.com/
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