Workhorse Wildland Fights Fires with Skycasters

Columbia Falls, Montana – June 18, 2009 Fire season has started. Droughts and a weakening La Niña are making the northern Rockies one big tinder box. But fire incident management teams in Montana have a leg up on communications thanks to Workhorse Wildland Fire Services LLC, and their Skycasters 1.2 meter broadband satellite Internet antenna.

Skycasters ensures customer connectivity with its mobile solutions“Fighting fires is ever evolving, and giving incident management teams the latest mobile technology means they can order resources and supplies to help manage fires faster and smarter,” says Karen Cousineau, who along with her husband, Billy, provides incident management teams with site support services. “Temporary satellite internet for incident management teams gives access to GIS services, clerical admin, and coordination with the broader firefighting community.”

Billy Cousineau designed his own generator trailer mount to accommodate the antenna. The satellite service will connect with the office in a 48-foot dry van. “The voice over IP service will really enhance the services we’ve been able to provide ‘til now,” he said. “We are looking forward to offering this to other emergency services, private industry and special events.”
Skycasters ensures customer connectivity with its mobile solutions
The Cousineaus travelled to Skycasters’ headquarters in Akron, Ohio, to learn antenna setup, and connection with the network operations center. Being able to service their dish themselves was well worth the trip to Ohio – due to their remoteness, qualified service technicians are prohibitively distant. Skycasters’ Systems Engineer, Shane Heaton, said, “We train installers and self-installing customers from all over our footprint including the Caribbean, Central America, the US, and Canada. Skycasters runs a managed network, which means that deviation from a perfect signal makes unacceptable interference. Our installers learn to fine-tune the signal of fixed dishes, which needs to be repeated each time the dish is moved, whether intentionally or by a high wind.”

Skycasters ensures customer connectivity with its mobile solutions
“Wildfires erupt so quickly,” Karen said, “It’s critical incident management teams respond immediately. Internet access will allow the incident management teams to coordinate the resources and personnel to avoid a disaster and keep information available to the public.”

About Skycasters

Skycasters is a leader in broadband satellite Internet solutions for businesses, including disaster first responders, that need more than traditional terrestrial landlines. Everything in Skycasters’ infrastructure, including teleports, hubs, and the network operating center, is business-grade and company-owned. The equipment at your location is business-grade, and designed to meet the unique challenges of your industry, no matter how rugged the conditions. Skycasters’ 24/7 tech support and customer service in-house experts can resolve any issue that may arise.

Call Skycasters at 800-268-8653, or visit us on the web at

SOURCE Skycasters, LLC.

CONTACT: Media, Michael P. Kister, President, +1-330-785-2100,
or Gordon H. Landefeld, Marketing, +1-330-785-2100,
both of Skycasters, LLC.
Web site:


If internet connectivity is critical to your business, contact us today to learn more about our backup connections for business continuity. One of our dedicated team members will be happy to explain our plans and get you started today.