Akron, OH – November 20, 2008 Things have been a-changing here at Skycasters, America’s leader in broadband satellite Internet solutions. While offering the same great service of guaranteed bandwidth, tailored to its customers’ needs, Skycasters’ latest branding initiative includes a web site with a whole new look.
The redesigned site sports a human touch, that through intuitive navigation, friendly text and inviting graphics, gently informs the visitor of Skycasters’ tailored solutions to specific customer needs in four segments: disaster response; oil, gas & mining; business continuity; and remote business.
Since 2001, Skycasters has provided broadband Internet satellite service across the United States, focusing on ensuring that families and businesses who are off the grid, are not out of touch. Since day one, Skycasters provided Tier I support 24/7, and Tier II technical support during business hours, six days a week.
Due to customer feedback, in 2003, Skycasters introduced a whole new service of in-house managed VSAT broadband internet service that gave customers guaranteed bandwidth so they could rely on having strong signal when they needed it, day or night.
While customers appreciated the Tier I support line, what they really wanted was qualified technical support day or night – with a resolution before their first call is done. Therefore, on October 6, 2008, Skycasters began true 24/7 Tier II technical support. Customers can now call, any time of the day or night, and speak with a fully knowledgeable and friendly Skycasters’ technical support agent, located right here in Akron, Ohio.
That’s why Skycasters’ new web site, at www.skycasters.com, represents our commitment to evolving customer demand. Keep watching our site for new ways our team is helping your team perform better, smarter, faster. Or call us at 800-268-8653 FREE to speak with a member of the Skycasters sales force.
SOURCE Skycasters, LLC.
CONTACT: Media, Michael P. Kister, President, +1-330-785-2100,
or Gordon H. Landefeld, Marketing, +1-330-785-2100 FREE, both of Skycasters, LLC.
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