At Skycasters, we’re committed to helping your resort succeed with 24/7 support. In today’s always-connected world, guests expect to have access to the Internet wherever they are. Every day we deliver a reliable satellite Internet connection to customers all over the world—on the tops of mountains, in the middle of deserts, and deep in the jungle—with point-to-multipoint (PTMP) solutions that are designed for streaming video, downloading data, and voice connectivity. PTMP also delivers the very best in business Internet solutions to support email, fax, VoIP (voice over Internet protocol) and VPN (virtual private network). And we back it all up with PTMP tech support. 24/7 support gives you the peace of mind that issues can be solved around the clock.
A team of experts at our network operations center (NOC) in Akron, Ohio constantly monitors every component of our broadband satellite Internet system to provide the resort support you need to deliver the services your guests expect. But should your resort ever have a technical problem or communications issue, whether it’s 3 p.m. or 3 a.m., just call PTMP tech support and speak with a network support technician at our NOC at 330-785-2101 or click here to fill out the online form.
Our employees have extensive knowledge of all of the components in our network so they stand ready to help you with any PTMP tech support issue you may be having. Because we know the last thing your guests want to do while on vacation is talk to tech support, we’re dedicated to getting them up and running as quickly as we can.
PTMP tech support from Skycasters gives you the confidence you need to provide the very best in Internet connectivity to your guests. Resort support is just one of the advantages that sets Skycasters apart from other Internet service providers (ISPs). Find out for yourself by contacting Skycasters today and learn how our 24/7 support from a network support technician allows you to focus on what you do best—keeping your guests happy.
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