Using Skycasters’ Usage Portal

Akron, OH – March 15, 2019

We want you to know what’s happening with your account, which is why monitoring your data usage with Skycasters is easy with our online Usage Portal. Our online portal allows you to easily monitor your daily and monthly usage.

To use this tool, go to the Customer Login on our website and use your username and password to log into our New Usage Portal which supports peak/offpeak usage. If you do not know your username and password please call our customer support. Once logged in you will be prompted to enter your account number.

Depending on your plan, your charts will show you different ways to track your usage.

The Monthly Usage Summary will either show you data used, data allowed, data overage and data available, or it will show you peak data used and offpeak data used. You will see this information for the current month as well as a few previous months.

usage portal

The bottom chart will be your daily usage or aggregate children usage. With the Daily Usage you can see how much peak and off peak data has been used for the current billing period. You can also select previous billing periods to check the daily usage during that time period. The Aggregate Children Usage will show you how much data has been used by each child account during the billing cycle.

usage portal

This tool was built with our customers in mind so we hope that you take advantage of the ability to track your usage. Please call our office with any questions about the usage portal or your account.

DO YOU NEED RELIABLE, HIGH-QUALITY INTERNET SERVICE FOR BUSINESS CONTINUITY?

If internet connectivity is critical to your business, contact us today to learn more about our backup connections for business continuity. One of our dedicated team members will be happy to explain our plans and get you started today.

CONTACT US NOW
Facebook
Twitter
LinkedIn